We take your satisfaction seriously and we have optimized our processes to make sure we get your order to you in a timely manner. Most orders are processed on within 24 hours from when they are received. Orders are handed off to shipping carriers every business day to ensure your order get to you quickly.
Please allow 2-7 days for delivery
Two Day Shipping
Please allow 2-3 days for delivery
One Day Shipping
Please allow 1-2 days for delivery
Our items are handcrafted. They are shaped, hammered, and polished by hand. This means that each piece is unique. There will be small variations that are a result of the hand made process. This is the crafted character that most of our customers love!
Though an overwhelmingly large amount of our customers love our products and often purchase from us again, occasionally something goes wrong and we are ready to make things right.
We want you to love your copper barware! If you are unsatisfied because of an item defect, please contact us within 48 hours of receiving your order so we can make it right. Non-defect returns must be in re-sellable condition. If not in resellable condition a re-stocking fee of 20% may apply. Unfortunately, the Buyer is responsible for return shipping if the item is being returned for any reason other than a defect or an order error.
Please contact us at support at artisansanvil.com or use our contact form to start the returns process.